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News
Celtic Communications and TriVium Systems Partner to Deliver Call
Analysis Solutions
Fastest Growing Call Management Solution Now Available from Celtic
Communications
Pompano Beach, Florida and Hillsboro, Oregon November 26, 2002:
Celtic Communications and TriVium Systems announced today that Celtic
Communications has become the latest TriVium Systems resale partner.
TriVium is dedicated to powering business relationships through CRM
solutions that work for small and mid-sized businesses. Celtic Communications
designs, develops, installs and supports fully integrated convergent
telephony solutions for small and mid-size enterprises. The Pompano
Beach, Florida company will now implement and support TriVium Systems’
CallAnalyst call tracking and management software.
CallAnalyst is the industry's fastest growing call tracking and management
solution for small to mid-sized businesses. CallAnalyst lets businesses
measure productivity, manage costs and monitor toll fraud. CallAnalyst
is installed in thousands of firms, to track and analyze telephone
traffic, spot excess usage problems, and provide opportunities for
operational improvements. The product is an easy-to-use, graphically
oriented software package that allows businesses to record phone usage,
analyze phone calls, and cut costs.
"The ability to track, analyze and manage call traffic is of
paramount importance to our clients. TriVium Systems’ solution
is essential for businesses that want to understand how call usage
is affecting their business. We are very excited to deliver this important
business tool as part of our fully integrated convergent telephony
solutions. " said Michael Crory, President, Celtic Communications
CallAnalyst has a powerful reporting module that lets businesses quickly
generate detailed or summary reports, measure productivity, track
local and long distance usage and monitor phone traffic. The product
provides over 80 standard reports to choose from, which will let’s
the administrator look at telephone traffic data in multiple ways.
The product integrates into nearly every manufacturer in the market,
including those installed and supported by Celtic Communications.
About Celtic Communications
Celtic Communications designs, develops, installs and supports fully
integrated convergent telephony solutions for small and mid-size enterprises.
Celtic Communications architects the complexity out of telephony solutions
and delivers robust communications infrastructures that increase profitability,
maximize customer value, improve customer service, reduce costs, monitor
and measure performance, and improve personnel productivity. For more
information, call 1-954-968-4028, or visit http://www.CelticCommunications.com.
About TriVium Systems
Founded in 1995, TriVium is dedicated to powering business relationships
through CRM solutions that work for small and mid-sized businesses.
TriVium's award-winning SimpleRM system ties sales, marketing, customer
service, partners, and e-Business together via a fully integrated
web-based platform. TriVium is headquartered in Portland, OR with
offices throughout US and India. For more information, visit www.triviumsys.com.
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