Welcome Comdial Phone System Owners!

You have an alternative for professional and reliable maintenance, support and upgrade services:Celtic Communications. We design, develop, implement and support fully integrated convergent telephony solutions for small and mid-size enterprises.

When it comes to service and support, Celtic Communications is truly unique. Our approach allows us to remotely and accurately diagnose system issues, which means lower maintenance and support costs to our clients as unnecessary on-site time is minimized.

In addition, we keep a comprehensive profile of each of our client’s systems which includes data on circuit IDs, circuit configurations, call flow, diagrams, hardware / software revisions and special arrangements. By having this information at our fingertips we can quickly establish the root of the problem and rapidly move to a resolution. The familiarity with your system that we gain over time allows to consistently and effectively troubleshoot incidents – whether they are equipment, software or carrier related.

For those instances in which the issue involves your carrier, Celtic Communications will diligently manage follow-up and communication with the carrier until a satisfactory resolution is reached. Consistent, knowledgeable and expedient support means minimal down time and overall lower maintenance costs.

Celtic Communications technicians are also available for on-site support for those instances where remote diagnosis and troubleshooting is not appropriate. Because of our familiarity with your system, on-site support time is optimized as the technician has in-depth knowledge of your set-up prior to his arrival.

Celtic Communications employs some of the best technicians in the country, with extensive experience in all Comdial systems and platforms - new and legacy - including:

• FX II
• DSU II
• DX 80
• DXP
• DXP-PLS
• Concierge
• QuickQ™ACD
• Interchange

Count on us for:

• Moves, adds and changes
• Voice over IP solutions
• System upgrades
• Call center technology
• Contact centers
• Service contracts
• Network infrastructure
• Parts ... and more!

But don't take our word for it. Here's your chance to experience the difference:

For a limited time only, your first service call is free!

Call us at (954) 968-4028 ext. 1515 to check availability and to book your free service call.*

We are convinced that once you experience our quality of service and see the potential positive impact of our solutions on your bottom line you will want to partner with Celtic Communications.

*Offer not available to existing Celtic Communications customers. Free initial service call maximum duration is 1 hour. Subject to technician availability. On-site service call limited to Miami-Dade, Broward and Palm Beach counties. Free service call for clients outside these counties limited to remote diagnose with client-authorized access.