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Customer Care
Documentation

The following product User Guides and other documentation are available from Celtic Communications and our partners for your convenience. Please note that these documents are offered for download as Adobe Acrobat PDF files.

If your PC does not support this format, you may download the Acrobat PDF Reader, free of charge, here.

Telephone Systems and Equipment User Guides

IP Speakerphone Station User Guide (1.9 MB)
Scout II User Guide (2 MB)
DSU II LCD Speakerphone User Guide (3 MB)
DSU II Non-LCD Speakerphone User Guide (2.8 MB)
DSUII Attendant Guide (3.3 MB)
SpectraLink NetLink Wireless Telephone User Guide (162 KB)

Automatic Call Distribution (ACD)

QuickQ Agent's User Guide (323 KB)
QuickQ Supervisor's User Guide (342 KB)
QuickQ System Managers Guide (1.4 MB)

Software

Impact Attendant User's Guide (587 KB)
Impact Call User's Guide (379 KB)
Impact Group User's Guide (486 KB)

A comprehensive list of Comdial product user guides is available for download from their site.

Technical documentation is available from Celtic Communications Customer Support. Please contact us at (954) 968-4028 or e-mail us at custsce@celticcommunications.com.


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